Something not working, or a question about your account? We're a small crew — reach out and a real person gets back to you.
01Get in touch
02Common questions
How do I join?
Open the app, create an account with your email and a password, then choose whether you're a member or a guest. Guest participation in the runs is complimentary.
What does an RSVP do?
Setting yourself to Going, Pending, or Can't lets the crew see who's coming. It is social proof only — it does not book your spot. Booking is handled separately through the HPF booking link on each run.
I'm not getting notifications about new runs.
Notifications are opt-in. Check the toggle in the Profile tab, and confirm notifications are allowed for HPF Racing Team in your device's system settings. The app works fully even with notifications off.
Someone in chat is out of line.
Long-press any message to report it to us or block the sender. Blocking hides that person's messages from your view. We review every report and act on it.
How do I delete my account?
Go to the Profile tab and choose Delete Account. This permanently removes your account and data. Full detail is on the Account Deletion page.
How is my data handled?
We collect only what the app needs and never sell it. The full detail is in our Privacy Policy.
03Reporting a problem
If the app crashes or misbehaves, email us with:
- What you were doing when it happened.
- Your device model and iOS version.
- The app version and build (Profile tab, at the bottom).
- A screenshot, if you have one.